We are happy to announce that our SFTP server is now available. So it is now possible for all users to access their cloud via SFTP. Unlike WebDAV, there are no technical restrictions, so that both down- and upload, but also the creation of folders or moving files are possible.
What is SFTP?
SFTP is very similar to FTP in terms of operation. Also most FTP clients support SFTP connections. However, while the FTP protocol dates back to the 70s and the data transfer is completely unencrypted, SFTP uses the SSH protocol. This means that the data transfer is fully encrypted and thus secured. Furthermore, only a single network port is required, which may be relevant for users who use a firewall.
How can I get started?
Quite simple. You can find all relevant information here, as well as step-by-step tutorials for your operating system here.
What do I need to know?
Please note that this feature is currently still in BETA phase. This means that we are still in a testing phase and maybe not everything is working as it should.
Also, you will notice that the download and upload speeds are probably not as fast as you are used to. The reason for this is that the SFTP server cannot be connected to our CDN network for technical reasons, i.e. the connection runs directly from you to our SFTP server in Europe. Furthermore, the capacities are still limited during the BETA phase.
Still have questions or need more help?
No problem. Our customer service is of course at your disposal.
I’m in for SFTP
I’m an admirer of your work so I’ll leave it in all your capable hands ty ALAN
Wow Alan thank you, I just created a Contact requesting such a post, and you were several hours ahead of me.
Thank you for taking the time to inform me and help me understand this new standard. I am going to try it and see how it works out. Great idea.
It works with Filezilla, but unfortunately it doesn’t work with Kodi :/ Getting “Couldn’t retrieve directory information. This could be due to the network not being connected.” Any ideas? Settings are 100% correct, screenshot: https://i.ibb.co/vDjhCnP/122321104612.png
Please don’t mix FTPS and SFTP, it’s not the same 😉
SFTP is a nice feature and it was working well, however a couple days ago started to fail when listing remote folders, as a result it is not possible to do almost anything with SFTP.
This has been fixed!
example:
download speed tested over chrome: 20MByte/Sek
cancelled and immediately started in FileZilla to the same location
download speed tested over FileZilla (Win) : 93kBit/sek
My Internet speed 400Mbit (50Mbyte/sek) ,also tested.
is SFTP Protocol underperformed? will it be corrected?
BR
Alex
Unfortunately the speed might be slower because of the technical infrastructure. There is not much we can do about it.
It seems have something wrong cuz when i try to get the list of folder with cli like linux or powershell in Windows 11 when connected and send the ls command it said failure with the retrieve of “/” folder…seems a server side error.
Please contact our customer service 🙂
there is frequent problems with umlauten letters like ä or ß from german alphabet. even filezilla pro does not work properly synching data from here to sftp without letters getting scrambeled in the webview.
also there is days when the sftp server is down.
win 10 tools: winscp, filezilla, total commander wiht sftp plugin.
i talked to support but they cannot reproduce the issue with the umlauten
I was very comfortable with the old FTP transfer, how can I get it back?
FTP is also back now! Check our website
Will we be able to direct download via Downloader into our sFTP Folder?
There is no SFTP folder, you can access your whole cloud by using SFTP. So all downloads you made to your cloud are available by SFTP.
I like some of the improvements I’ve seen just so far in the first 10 minutes of reading some articles. It’s been almost two years since I’ve been on the site but I like what I see and I’ll see if I can try out to as FTP and if it works out pretty good we’ll see if we can run a little faster with Ian or development. Have a great day Tim Sharp
FTP is now back available!
Hi Robert
When using FileZilla, I get this:
Error: Unknown eventType 37
Error: Failed to retrieve directory listing
Some idea?
Greetings from Colombia 😉
This issue has been fixed!
Filezilla complains that the SFTP host key has changed to, is this the correct new key? Thanks!
MD5: a4:0f:10:5f:e1:c0:40:ec:09:08:91:70:d7:eb:46:a7