It is time to talk about our VPN service. We introduced this feature a couple of years ago and its popularity amongst our customers is growing. However, we have only taken the time to explain its advantages to people that actually contacted us. We want to make this information public now.
No IP logs!
By running a VPN, there are many data accumulating from our users. We keep the absolute minimum of logs to preserve the privacy of our customers. There aren’t any log files which would us allow to match an IP address and time stamp of any user to our VPN service. We use shared IPs which increase the anonymity level because multiple users are using the same address at the same time. The only data we keep is the amount (e.g. 1.2GB) of traffic our users consume. This data is also visible for you in your fair-use overview.
Our company is not located in the USA nor in the EU
There are many advantages of locating a business outside the EU and USA. The biggest one is definitely, that we cannot be compelled to spy on our users. In our case, the Central American country Belize does not stipulate mandatory logging of customer information.
We always try hard to deliver fast VPN speeds for our users and mostly run dedicated root servers with a 1Gbps connection. For the best performance and low latencies, you should use a VPN server which is located near to you. For this purpose we are running 27 servers in different countries.
Some services on the internet can only be used in certain countries. In order to circumvent these restrictions, you can use our VPN servers. The website, you are accessing via VPN, will assume that your location is the one from the connected VPN server.
State of the art VPN protocols
You can choose between PPTP which provides more speed and OpenVPN which is more secure. OpenVPN is considered as one of the safest protocols on the market. We actually work on our infrastructure to provide you with even more protocols: SoftEther and IP2SEC are being prepared for you and will be released within the next weeks.
Hi! We are coming out with quite a few new VPN solutions. The guides will be updated.
How many devices can be connected concurrently with your VPN service? I have a laptop, desktop, iPad, android tablet, two android phones and two android boxes. If additional VPN subscriptions are required, what is the additional cost?
You can use as many devices as you want.
i can’t actually find the information about maximum devices at a time on vpn. please share this information
We do not have a limitation for that 🙂
I try to setup openvpn client on mij Asus ac3200 router but keep errors like this
TLS_ERROR: BIO read tls_read_plaintext error: error:140830B5:SSL routines:ssl3_client_hello:no ciphers available
Aug 4 12:30:56 openvpn: TLS Error: TLS object -> incoming plaintext read error
Aug 4 12:30:56 openvpn: TLS Error: TLS handshake failed
Aug 4 12:30:56 openvpn: SIGUSR1[soft,tls-error] received, process restarting
Please contact customer service.
Did you get a fix?
I’m having the same issue and wondering if I need to try an alternate.
I seem to have managed to fix this be deleting the cipher line from the ovpn file and letting it auto negotiate.
Not sure if it’s secure yet, but seems to be connecting ok.
No, that shouldn’t be a security problem.
Does your vpn work on Linksys EA8500 or WRT3200ACM?
If it supports one of our protocols it should work. Check for PPTP or OpenVPN first.
I want to know why your service is so expensive compared to realdebrid. Why is that? Is it because of the VPN service? Is there an option without vpn that would be cheaper with premiumize?
Hi! Thanks for reaching out! Premiumize.me has a lot more features that some of our rivals 🙂 VPN, Voice over IP, Torrent and Usenet downloads as well as a secure cloud space are just our biggest differences. We think we provide a good value 🙂